Frontline Building Technologies, Inc., based in Benicia, California are a company in the US Construction Directory mainly listed under the category of Electrical Contractors and Other Wiring Installation Contractors, but also listed under
Residential Remodelers
General Building Contractors
Construction of Single-Family Houses
Solar Rooms And Additions
High Value Customer Care Solutions
SERVICES
WHY FBT SOLUTIONS
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Agents are standing by to assist your customers with questions, concerns, and assistance on your products or services. This includes order questions, installation, training, troubleshooting, maintenance, and upgrading. All done via phone, chat, e-mail, and social media. A customer support program through FBT Solutions will retain your current customer base as well as attract potential future customers.
Our Technical support services provide assistance to customers for mobile phones, televisions, computers, software products or other electronic and mechanical products or services. Technical support services help the customer solve specific problems with a product or service through phone, chat or email. To ensure the best available support for you customers our agents are sourced out of an English speaking technical University.
Our order taking services can be used to close sales on virtually any product or service that is offered.
Agents are standing by to call perspective and current customers on your behalf to pitch and sell your products, services, or upgrades via phone, e-mail, or social media. We can help you prepare effective sales scripts or we can use your provided sales script. We will work tirelessly to make sure your sales campaign is successful.
Agents will help you manage your business or personal life more effectively by answering calls, take messages, book events and conferences, make travel reservations, schedule appointments, and set reminders for important events. They can also assist you with web based services such as monitoring email accounts, doing research on social media, transcribing voice memos, set up conference calls, and more. We can help you with any time consuming or repetitive tasks to free up your day and let you focus more time and energy on other important tasks.
We offer Database Cleanup Services that will significantly increase the accuracy and value of your database. We will contact companies on your behalf to confirm company information, identify decision makers, and assist in database management by adding additional valuable information to your existing lists.
At FBT Solutions we offer quality customized Customer Care solutions at highly competitive rates. We will work with you and your team to develop and implement cost effective solutions that fit, and anticipate, your needs.
Once your company has made the decision to outsource part, or all, of your customer care needs, you want to get started and be up and running in the shortest time possible - FBT Solutions has a large pool of available agents standing by.
We recruit from an English speaking University and our agents go through rigorous training and testing, ensuring the highest level of customer support, sales, and technical services. We offer complete transparency to our clients throughout the agent training and testing process.
